Health Care
AI voice reception and Patient Engagement Platform
A bilingual AI receptionist and dashboard turn missed clinic calls into booked appointments.
The Story
A specialty clinic's front desk couldn't keep up with call volume, leading to missed appointments and inconsistent follow-up on interested patients. We built an AI voice receptionist that handles inbound calls, paired with a clinic intelligence dashboard tracking call volume and appointment conversion, plus automated WhatsApp follow-up to re-engage patients who don't book right away.
How it Works
- AI voice agent handling inbound calls in multiple languages
- Automated WhatsApp follow-up for missed conversions
- Lead scoring by priority
- Doctor-specific scheduling sync
- Real-time operations dashboard for call and revenue tracking
